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Sending Files


There are two options for sending files with MassTransit Web – by using the MassTransit Web Assistant plug-in or by using the MassTransit HTTP feature.

The MassTransit Web Assistant plug-in needs to be downloaded and installed by the Web client or the Ad hoc contact the first time they log into the MassTransit web site. After that, they will not be prompted to install it again unless the MassTransit server is upgraded.

If the installed plug-in version does not match with the MassTransit server version, the user will be prompted to download and install the newer version. Otherwise, the user will be able to transfer files only with HTTP.

NOTE:

If you are using a plug-in version 6.1.1 or higher, you will be able to transfer files with MassTransit 7 without performing an upgrade. However, to use some of the newer features you may want to upgrade your plug-in. To do this, go to the Get the latest version of the plug-in link.

In order for a Web client or Ad hoc contacts to be able to transfer files via HTTP, the administrator of MassTransit needs to configure the feature on the server first. The contacts can easily switch to use HTTP (and back to plug-in) when they are logged into the MassTransit web site.

NOTE:

On MassTransit 7.1.x and later, the HTTP transfer mode is enabled by default.

If the connection to server is configured to be secure, when the Web client or Ad hoc contacts use HTTP to transfer files, they will be actually using HTTPS.


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Sending Files with the MassTransit Web Assistant Plug-in


When you have downloaded and installed the MassTransit Web Assistant plug-in, you need to configure your account to use it and then you can start transmitting files with it.

Configure Your Web Account to Use the Plug-in


Transmitting files via the plug-in may be set as a default method by your administrator. To see what the currently used transfer method is, look at the left top corner of the web browser page:

  • if you are using the plug-in, the following will be displayed:
       
        The name in the quotations is your user name and next to it is displayed the used transfer method. In this case, you are ready to use the plug-in.
  • if you are using HTTP, the following will be displayed:
       
        The name in the quotations is your user name and next to it is displayed the used transfer method. In this case, click on the Switch to use MassTransit Plug-in link in the right top corner of the page.

Now, you can send files via the plug-in.


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Plug-in Sending


If you are logged into the MassTransit web site and you have set to use the plug-in, follow the steps below to send files to MassTransit contacts or to arbitrary e-mail addresses (if allowed):

  1. Open the Send Files tab.
  2. In the To field, select the user(s) you want to send the files to:
    1. MassTransit 7.1.x and later allows multiple addresses to be entered in the To field. Use semi-colons (;) between the addresses as a separator, see example below:
         
      NOTE:

      If you are using a plug-in version prior to 7.1.x, you will not be able to add multiple addresses. In this case, download the latest version of the plug-in or switch to HTTP mode.

    2. If your administrator has given you permissions to, you can enter a valid arbitrary e-mail address in the To field. Entering an e-mail address will create a contact with that address as a user name on the MassTransit server and an e-mail notification will be sent to the contact to inform him that there are files for download. The notification contains a passkey link which allows the contact to log into the MassTransit web site without having to know a password and leads to the Download Files tab of his newly created account.
      NOTE:

      Contact the administrator of the MassTransit server to give you the appropriate privileges if you want to send files to arbitrary email addresses.

    3. By default, the MassTransit server is selected to receive the files. If you do not enter a user name in the To field, the files will be sent to the server.
    4. If available, you can select a contact to send the files to by clicking on the arrow button next to the To field. A list with the available contacts will appear. Select the desired contact from the list. Since MassTransit 7.1, you can pick more than one contact from the To field.
      NOTE:

      You need to have the appropriate privileges set by the MassTransit administrator in order to be able to send files to MassTransit contacts. Contact the administrator of the MassTransit server if you do not have privileges to send files to other MassTransit contacts.

  3. If available, you can select the service that you want to be executed on the sent files in the Service field.
    NOTE:

    To process the files you are sending to a service, you need to have the appropriate privileges first. Contact the administrator of your MassTransit server for information on / configuration of services.

  4. If you are using a MassTransit 7.1.x plug-in and later, the Include Message check box will be present on the Send Files tab. If you select it, two more fields will appear where you can enter text for the file recipient(s): Subject and Message.
       
    1. Subject – type a subject for your message (when the Include Message checkbox is selected, Subject is a mandatory field).
    2. Message – enter a message for the file receiver(s).
  5. Select the files or folders you want to send. You can do that by:
    1. dragging and dropping them in the Drag&Drop area if present;
         
    2. clicking on the Select Files (Browse) button – this will open the Upload window; select the files or folders you want to send and click OK to add them to the file list;
  6. When there are designated files for sending, they will be displayed in a list along with information about them.
       
  7. If there are files that you want to remove from the sending list:
    1. click on the Remove (x) button next to a file name – this will remove only this file from the list;
    2. click on the Clear button – a dialog for confirmation will appear; if you select OK, the entire page will reset and you can start over from step 2.
  8. When you have selected the files you want to send, click the Send button.
  9. The MassTransit Web Assistant plug-in will launch in the background and the file transfer will begin. You can observe transfer information in the Log tab of the plug-in.

The files should be sent successfully to the select contact(s)/service(s).


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Sending Files with HTTP


When HTTP is configured on the MassTransit server, you need to configure your account to use it and then you can start transmitting files using HTTP.


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Configure Your Web Account to Use HTTP


NOTE:

To use HTTP, it needs to be configured on the MassTransit server first.

Transmitting files via the HTTP may be set as a default method by your administrator. To see what the currently used transfer method is, look at the left top corner of the web browser page:

  • if you are using the plug-in, the following will be displayed:
       
        In this case, click on the Switch to use HTTP link in the right top corner of the page.
  • if you are using HTTP, the following will be displayed:
       
        In this case, you are ready to use HTTP.

Now, you are can send files via HTTP.


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HTTP Sending


If you are logged into the MassTransit web site and you have set to use HTTP, follow the steps below to send files to MassTransit contacts or to arbitrary e-mail addresses (if allowed to):

  1. Open the Send Files tab.
  2. In the To field, select the user(s) you want to send the files to:
    1. MassTransit 7.1.x and later allows multiple addresses to be entered in the To field. Use semi-colons (;) between the addresses as a separator, see example below:
         
    2. If your administrator has given you permissions to, you can enter a valid arbitrary e-mail address in the To field. Entering an e-mail address will create a contact with that address as a user name on the MassTransit server and an e-mail notification will be sent to the contact to inform him that there are files for download. The notification contains a passkey link which allows the contact to log into the MassTransit web site without having to know a password and leads to the Download Files tab of his newly created account.
      NOTE:

      Contact the administrator of the MassTransit server to give you the appropriate privileges if you want to send files to arbitrary email addresses.

    3. By default, the MassTransit server is selected to receive the files. If you do not enter a user name in the To field, the files will be sent to the server.
    4. If available, you can select a contact to send the files to by clicking on the arrow button next to the To field. A list with the available contacts will appear. Select the desired contact from the list. In MassTransit 7.1 and later, you can pick more than one contact from the To field.
      NOTE:

      You need to have the appropriate privileges set by the MassTransit administrator in order to be able to send files to MassTransit contacts. Contact the administrator of the MassTransit server if you do not have privileges to send files to other MassTransit contacts.

  3. If available, you can select the service that you want to be executed on the sent files in the Service field.
    NOTE:

    To process the files you are sending to a service, you need to have the appropriate privileges first. Contact the administrator of your MassTransit server for information on / configuration of services.

  4. If you are connected to MassTransit 7.1.x and later, the Include Message check box will be present on the Send Files tab. If you select it, two more fields will appear where you can enter text for the file recipient(s): Subject and Message.
       
    1. Subject – type a subject for your message (when the Include Message checkbox is selected, Subject is a mandatory field).
    2. Message – enter a message for the file receiver(s).
  5. Select the files you want to send clicking on the Select Files (Browse) button – this will open the File Upload window. Select the file you want to send and click OK when you are ready. You need to repeat this step for all files you want to designate for sending. When there are designated files for sending, they will be displayed in a list along with an X which when clicked, will remove the file from the list.
       
    NOTE:

    Please note that the maximum allowable file size you can transfer in a single file transfer in HTTP mode is 2GB. This maximum size can be set by the MassTransit Server administrator and may be less than 2GB.

    The MassTransit Assistant plug-in does not have such a limitation.

  6. If there are files that you want to remove from the sending list:
    1. click on the Remove (x) button next to a file name – this will remove only this file from the list;
    2. click on the Clear button – a dialog for confirmation will appear; if you select OK, the entire page will reset and you can start over from step 2.
  7. When you have selected the files you want to send, click on the Send button.
  8. The HTTP file transfer will begin and a message box will appear stating: "Please do not close your browser window while files are sending or the transfer will stop.". You should not close the browser window in order to complete the file transfer successfully.

The files should be sent successfully to the select contact(s)/service(s).


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Known File Transfer Issue On Mac OS X


When transferring files from a Mac to a MassTransit server using Firefox’s built-in HTTP file transfer support (without the MassTransit Plug-in), you will be able to select two file types that cannot actually be transferred using HTTP. The affected types (.app and .pkg files) are considered “bundles” or “packages” on Mac OS X. They normally look like a single file but are essentially folders containing multiple related files. The HTTP protocol is not designed to transfer folders and is unable to actually transfer these files. A bug in Firefox allows them to be selected.

If you need to transfer .app or .pkg files, you can enclose them in .zip file or  install the MassTransit Web Client Plug-in, which allows you to transfer folders, including bundles. You can also avoid the specific bug by using Safari or Chrome, which will properly prevent selection of bundles.


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Job Tickets


NOTE:

Job Tickets are not available for Ad hoc contacts.

If you have the appropriate permissions set, you will be able to send "job tickets" with the files you send. The Job Ticket gives users a place to enter name, address, shipping, and billing information, as well as instructions and details about the accompanying job.

INFO:

To be available to fill in job tickets, you need to have the appropriate privileges assigned by the administrator of the MassTransit server.

When you are allowed (required) to fill in job tickets, a web job ticket form appears as you open the "Send Files" tab of your MassTransit web account. You may be configured to use a custom job ticket or the default one provided by Group Logic. The default web job ticket contains the following fields for entering information about the sent files:

  • File Information:
    • Requested Date;
    • Requested Time;
    • Job Number;
    • File Type;
    • Application;
    • Version;
    • OS/Platform;
    • Compression;
    • Document Size;
    • Number of Pages;
    • Font Availability;
    • Font Information;
    • Image Links;
    • Colors;
    • Spot Color Names;
    • Special Instructions;
  • Customer Information:
    • Account #;
    • Name;
    • Company;
    • Phone;
    • Fax;
    • Email;
    • Address;
    • City;
    • State;
    • Postal Code;
    • Country;
    • Additional Customer Information;
  • Shipping Information:
    • Name;
    • Company;
    • Address;
    • City;
    • State;
    • Postal Code;
    • Country;
    • Ship Via;
    • Account #;
    • Shipping Instructions;
  • Billing Information:
    • Bill To;
    • Number;
    • Expiration;
    • Billing Instructions;
  • Ad Information:
    • Name;
    • Agency;
    • Destination;
    • Advertiser Number;
    • Newspaper Ad Number;
    • 1st Publish Date;
    • Width;
    • Depth;
    • Units;
    • Units;
    • Ad Description;
  • Ad Production Information:
    • Contact;
    • Phone;
    • Application;
    • File Type;
    • Version;
    • Instructions;
  • Output:
    • Line Screen;
    • Output;
    • Media;
    • Emulsion;
  • Proofing:
    • Digital;
    • Traditional;
  • Printing Material:
    • Type;
    • Color;
    • Manufacturer;
    • Characteristics;
    • Weight;
  • Finishing Instructions:
    • Number Of Copies;
    • Finished Size;
    • Layout;
    • Bind Type;
    • Fold Type;
    • Staple Position;
    • 2-sided printing;
    • Cut;
    • Booklet;
    • Collate;
    • Signature;
    • Instructions.

To send files, fill in the desired fields and click the Proceed button to continue. This closes the job ticket form and you will be able to designate and send files to a desired contact.

If the administrator of the MassTransit server has enabled the DISPLAY_NEW_JOB_TICKET_BUTTON setting in the mtweb.ini configuration file, a button will appear at the bottom of the job ticket Send Files page that will start a new job ticket transaction when clicked. When you click on that button, the job ticket form will appear and you will be able to enter information about the new file transmission.

NOTE:

Web client contacts do not receive job tickets for downloaded files. If you want to receive job tickets for the received files, a script needs to be created by the administrator on the MassTransit server to export the shipping information into a text file in the folder where the downloaded files are placed.



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